INDUSTRY EXPERIENCE
In addition to my academic preparation, I have more than 20 years of industry experience. I have worked as an e-learning consultant, human factors/usability engineer, and technical writer. Through my industry work, I have become proficient in designing and developing face-to-face and e-learning instruction. I have had to balance and prioritize multiple projects while meeting the clients’ needs and being mindful of budget and time constraints. I have also managed small-scale projects and led large-scale projects with several instructional designers developing face-to-face training materials including software simulations for a worldwide roll-out. Through my experience, I have worked collaboratively with different stakeholders, including directors from corporate learning departments, and subject matter experts, such as software engineers, financial and business analysts, clinical research associates, customer service representatives, and apparel material and technical developers.
Learning and Development Manager/Trainer (contract), 2019 - 2020
Nike, Beaverton, OR
E-Learning Consultant (contract), 2014
Draeger Safety, Pittsburgh, PA
Instructional Designer (contract), 2013
Cisco Systems, RTP, NC
User Interface/User Experience Designer (contract), 2012
Highmark Blue Cross Blue Shield, Pittsburgh, PA
Usability Specialist (consultant), 2011
HumanCentric, Cary, NC
Clients: Lenovo, Synaptics, Barceló
Adobe Captivate Developer (contract), 2010 - 2011
Progress Energy (now Duke Energy Progress), Raleigh, NC
Sr. Instructional Designer (contract), 2008
Cisco Systems, RTP, NC
Sr. Instructional Designer/Project Manager (consultant), 2006 - 2007
Rowhill Consulting Group, RTP, NC
Clients: ExxonMobil, Quintiles Transnational, Morgan Carbon
Instructional Designer (contract), 2006
Productivity Point International, Raleigh, NC
Client: Harley-Davidson Motoring Company
Instructional Designer/Human Factors Consultant, 2004 - 2006
IBM, RTP, NC
Training Manager/Technical Writer, 2002
Qualis, Inc.(acquired by Synopsys), Lake Oswego, OR
Technical Publications Intern, 2001
Pixelworks, Inc., Tualatin, OR
Technical Writer/Web Designer, 2000 - 2002
Self-employed, Beaverton, OR
Technical Writing Intern, 2001
Intel Corporation, MicroComputer Software Labs
Certified Intel Custom Web Author/Editor, 2000
Intel Corporation, Hillsboro, OR
Technical Writer/Trainer, 1999 - 2000
Wells Fargo Home Equity, Beaverton, OR
Learning and Development Manager/Trainer (contract), 2019 - 2020
Nike, Beaverton, OR
E-Learning Consultant (contract), 2014
Draeger Safety, Pittsburgh, PA
Instructional Designer (contract), 2013
Cisco Systems, RTP, NC
User Interface/User Experience Designer (contract), 2012
Highmark Blue Cross Blue Shield, Pittsburgh, PA
Usability Specialist (consultant), 2011
HumanCentric, Cary, NC
Clients: Lenovo, Synaptics, Barceló
Adobe Captivate Developer (contract), 2010 - 2011
Progress Energy (now Duke Energy Progress), Raleigh, NC
Sr. Instructional Designer (contract), 2008
Cisco Systems, RTP, NC
Sr. Instructional Designer/Project Manager (consultant), 2006 - 2007
Rowhill Consulting Group, RTP, NC
Clients: ExxonMobil, Quintiles Transnational, Morgan Carbon
Instructional Designer (contract), 2006
Productivity Point International, Raleigh, NC
Client: Harley-Davidson Motoring Company
Instructional Designer/Human Factors Consultant, 2004 - 2006
IBM, RTP, NC
Training Manager/Technical Writer, 2002
Qualis, Inc.(acquired by Synopsys), Lake Oswego, OR
Technical Publications Intern, 2001
Pixelworks, Inc., Tualatin, OR
Technical Writer/Web Designer, 2000 - 2002
Self-employed, Beaverton, OR
Technical Writing Intern, 2001
Intel Corporation, MicroComputer Software Labs
Certified Intel Custom Web Author/Editor, 2000
Intel Corporation, Hillsboro, OR
Technical Writer/Trainer, 1999 - 2000
Wells Fargo Home Equity, Beaverton, OR